Contact Us

For questions or inquiries regarding Woodforest National Bank, please visit one of our locations, or contact us at the numbers and e-mail addresses below.

Phone NumbersAddressE-mail

Toll-Free: 1-877-968-7962

Houston: 832-375-2000

P.O. Box 7889
The Woodlands, TX 77387-7889

General Inquiries: info@woodforest.com

Support Inquiries: support@woodforest.com

Bill Payment Inquiries: billpay@woodforest.com

Online Banking Support

If you have any questions or inquiries regarding Online Services, please contact us at the following email address or one of the phone numbers below.  Please remember not to include any personal information in an unsecure email, including account number, user ID or passwords. To send a Secure Message, log into your Online Services account and go to the Message Center.

  • Email:  support@woodforest.com
  • Phone:  
             Toll-Free:  1-877-968-7962
             Houston: 832-375-2000

Concerns

We want to know if you are not completely satisfied with the service you received.  If you have a concern or complaint, please contact us at the following:

  • Mail:  Woodforest National Bank
             Attn: Customer Advocacy and Resolution
             P.O. Box 7889
             The Woodlands, Texas 77387-7889

Check Verification

For Check Verification requests call: 1-888-247-4204

24-Hour Account Information

You can receive 24 Hour account information by calling our Telephone Banking System. For easy access, we have a local Houston number and a toll free number for use when calling from outside the area.

Toll-Free: 1-866-226-5724
Houston: 832-375-2100

Need to change the address on your account?

Please visit your local branch and speak with a retail banker.

Need to report lost or stolen Debit MasterCards®?

Toll-Free: 1-866-682-7045
Houston: 832-375-2002

You can also report a lost or stolen Debit MasterCard® through online banking services. Log into the online services Web site, click Self Service, and then select Report a Lost or Stolen Debit Card.

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Contact us!

Toll-Free: 1-877-968-7962
General Inquiries:
info@woodforest.com
Or visit our Contact Us page

Banking your way... EVERY DAY AND NIGHT!®

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