Recovery Resource Center

Our hearts go out to those in our community impacted by recent storms and Woodforest is here to help. We understand the financial challenges you may be facing and Woodforest is ready to provide banking assistance. If you or someone you know needs help:

  • Call our Woodforest Hurricane Assistance Line: 877-310-0115
  • Stop by any of our local branches
  • Use our Mobile Banking app or Online Banking System to check account status, pay bills, and deposit checks
  • Call our Telephone Banking System to check balances and outstanding transactions: 877-968-7962

Woodforest is committed to assisting in recovery efforts.  At this time, as we come together to rebuild, all our fundraising efforts will be directed to support our communities impacted by these storms.  


Additional Information

The following resource information is provided to assist you during this time. Please note, when you click a link below you will be leaving the Woodforest National Bank website. Woodforest does not provide, and is not responsible for, content on third-party websites.




Phone Numbers:

  • (800) 621-FEMA

  • (800) 621-3362

Hours of Operation:

  • Every day, 7:00 am - 11:00pm ET

FEMA Hurricane Harvey Resource Center:

FEMA Hurricane Irma Resource Center:

File a FEMA Claim:


Red Cross



  • (800) RED-CROSS

Amercan Red Cross Safe and Well Website - Find Family and Friends / Register Yourself as Safe:

Find Shelter Information:


Salvation Army


Local Centers:


U.S. Department of Housing and Urban Development



  •  (800) 569-4287


National Flood Insurance Program - For flood insurance policy holders:



  • (800) 621-3362

Hours of Operation:

  • 8 a.m. to 6 p.m. (CDT)


Texas Department of Insurance’s Consumer Help Line - Help with filing a personal insurance claim:



  • 800-252-3439


Florida Office of Insurance Regulation



Florida Division of Emergency Management



  • 800-226-4329


Georgia Emergency Management & Homeland Security Agency


South Carolina Emergency Management Division



South Carolina Department of Health and Environmental Control - Hurricanes & Floods



Alabama Emergency Management Agency



Western Union

  • Fee-free Western Union Money Transfers U.S. to the state of Texas via retail Agent locations and telephone money transfer from Sunday August 27, 2017.

  • Fee-free consumer donations to American Red Cross via WU Quick Collect from Sunday, August 27, 2017.

  • To donate, consumers complete the blue Payments section on the WU or Quick Collect form, using “American Red  Cross” as the Company Name, along with “Hurricane Harvey Relief” in the Account Number field.




United States Postal Service


Federal Trade Commission

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