Contact Us

We are here for you! Have questions about your account or need support with Online or Mobile Banking? Give us a call, request a live chat, or send us a Secure Message through Online Banking. COVID-19 and PPP Information

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Toll-Free: 1-877-968-7962

Houston: 832-375-2000

Monday - Saturday

9:00am - 5:00pm CT

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Live Chat

Monday - Friday

8:00am - 5:00pm CT

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Secure Message

1. Login to Online Banking

2. Go to the Messages Tab

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Mailing Address

Woodforest National Bank

P.O. Box 7889, The Woodlands, TX, 77387-7889

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Branch Locations

See branch hours, phone numbers,
and get directions.

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Service Member Assistance

Woodforest National Bank offers loan assistance under the Servicemembers Civil Relief Act as thanks to our nation’s servicemembers for their sacrifices. Contact our Loan Operations Department to determine your eligibility.

Toll-Free: 1-888-282-2265

Learn more at https://www.militaryonesource.mil

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Check Verification

Toll-Free: 1-888-247-4204

24-Hour Account Information

Quickly access account balances and transaction information by calling our automated phone banking system.

Toll-Free: 1-866-BANK-724
(1-866-226-5724)

Houston: 832-375-2100

Lost or Stolen Debit Card

Report a lost or stolen debit card through Online Banking or give us a call.

Toll-Free: 1-866-682-7045

Houston: 832-375-2002

Concerns

We want to know if you are not completely satisfied with the service you received and welcome the opportunity to assist you with any concern or complaint. Please contact us at the following:
Email
CustomerAdvocacy@woodforest.com
Mail
Woodforest National Bank
Attn: Customer Advocacy and Resolution
P.O. Box 7889, The Woodlands, TX,
77387-7889

Woodforest National Bank

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