 | We appreciate your patience. We are experiencing high call volumes and longer than normal wait times through our call center. To learn more about how to access your account through online banking and mobile banking, please visit us here. Thank you for being a valued customer. |
We are here for you! Click for updates on Coronavirus Relief Efforts - Stimulus Payments and the Paycheck Protection Program (PPP). Have questions about your account or need support with Online or Mobile Banking? Give us a call, request a live chat, or send us a Secure Message through Online Banking.
 | Toll-Free: 1-877-968-7962 Houston: 832-375-2000 Monday - Saturday 9:00am - 5:00pm CT (Central Time Zone) |
 | Live Chat Monday - Friday 8:00am - 5:00pm CT (Central Time Zone) |
 | Secure Message 1. Login to Online Banking 2. Go to the Messages Tab |
 | Mailing Address Woodforest National Bank P.O. Box 7889, The Woodlands, TX, 77387-7889 |
 | Branch Locations See branch hours, phone numbers, |
 | Service Member Assistance Woodforest National Bank offers loan assistance under the Servicemembers Civil Relief Act as thanks to our nation’s servicemembers for their sacrifices. Contact our Loan Operations Department to determine your eligibility. Toll-Free: 1-888-282-2265 Learn more at https://www.militaryonesource.mil |
 | Check Verification Toll-Free: 1-888-247-4204 |
Quickly access account balances and transaction information by calling our automated phone banking system.
Toll-Free: 1-866-BANK-724
(1-866-226-5724)
Houston: 832-375-2100
Report a lost or stolen debit card through Online Banking or give us a call.
Toll-Free: 1-866-682-7045
Houston: 832-375-2002
We want to know if you are not completely satisfied with the service you received and welcome the opportunity to assist you with any concern or complaint. Please contact us at the following:
Email
CustomerAdvocacy@woodforest.com
Mail
Woodforest National Bank
Attn: Customer Advocacy and Resolution
P.O. Box 7889, The Woodlands, TX,
77387-7889
Contact us!
Toll-Free: 1-877-968-7962General Inquiries:
info@woodforest.com or
visit our Contact Us page
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© 2021 Woodforest National Bank
Member FDIC | Equal Housing Lender