Merchant Services

Whether your business is based online or has physical locations, we understand that finding the right payment solution is key. That's why we take the time to understand your specific needs which is important in determining what works best for you and your budget.

Steps to Get Started!
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Tell Us About
Your Business
 
Customized
Pricing Proposal
 
Complete the
Agreement
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Call or email us today so we can learn about your business and current solutions.
 
Provide us with 3 months of current merchant statements for a comprehensive comparison.
 
Sign where designated and attach a voided check for underwriting purposes.

Contact Your Local Branch or a Woodforest Merchant Specialist Today!

Call: 1 (888) 584-2265 (toll-free) | Email: merchant@woodforest.com | Find a Branch

CELL IT® Plus

Mobile processing using your smart device1 and our EMV2 compliant card readers so you can accept payments wherever you do business3!

Woodforest All-In-One Payment Solutions

Tailored software solutions that offer your business flexibility and operational efficiency with our fully integrated business software and credit card processing.

Benefits

  • Payment options for customers - Visa, Mastercard, Discover, and American Express all accepted.
  • Help increase revenue and customer convenience.
  • Faster checkouts.


Credit and Debit Card Transactions

Offer your customers the ability to pay using their credit and debit card and you may benefit from an expanded customer base, increased customer convenience and revenue!

Contact Your Local Branch or a Woodforest Merchant Specialist Today!

Call: 1 (888) 584-2265 (toll-free) | Email: merchant@woodforest.com | Find a Branch

We Offer 24/7 Technical Support!

Having trouble processing credit cards?

Call: 1 (800) 327-0093

FAQs

A Woodforest Merchant Account enables you to process credit cards, debit cards, gift cards and electronic check transactions. How you process - stand alone terminal, internet or over the phone - is your business’ choice.

Checking your credit helps us determine the risk associated with sponsoring your card transactions. When you send a transaction for us to process, we typically credit your account and make those funds available for you within 2-3 business days. The transaction is also posted to your customer’s statement and they have the right to dispute any charges. If a dispute is opened, a chargeback may be generated and debited against your business checking account. In these situations, credit checks also help us ensure you have the funds to cover any potential chargebacks.

We typically respond within 24 hours after an application has been submitted for underwriting. However, exceptions will apply if additional information is needed. Once approved, your account will typically become active by midnight on the day of approval.

Terminals purchased through us will typically ship no later than the second business day after account approval. Delivery or pick up are also available, but optional.

Yes - we test every terminal shipped to ensure superior customer satisfaction.

Visa, MasterCard, Discover, American Express, and JCB are all accepted. However, American Express and JCB are subject to association approval.

A fixed percentage that is deducted from your transactions as a fee for collecting, assessing, approving, processing and settling credit card transactions.

We collect and analyze information unique to your business to determine the best pricing. Some of the things we consider when conducting our risk assessment are: average ticket and sales volumes, how you process (i.e. in person, online, phone, etc.), credit card types, and chargeback procedures.

Your statement will include a summary of card deposits (broken down by Visa, MasterCard, Discover, and American Express), card fees, monetary batches (settlement of transactions), and deposits.

Processing services provided by Paysafe Payment Processing Solutions, LLC® as a registered agent of Woodforest National Bank®, The Woodlands, TX USA. For complete details regarding our products, services and related fees please speak with a Woodforest Retail Banker.

1 Compatible with most Android™ devices and all Apple® products. Requires Wi-Fi connection or data plan.
2 EMV refers to Europay, Mastercard®, and Visa®. EMV is a registered trademark owned by EMVCo LLC.
3 Data and internet usage rates may apply.

Woodforest National Bank

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