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Severe Weather Recovery Resources

We understand the challenges faced during difficult times and are committed to supporting those in our communities impacted by recent storms. The following resource information is provided to assist you during this time.

Texas Disaster Recovery Assistance

The Federal Emergency Management Agency (FEMA) recently announced that federal disaster assistance is available to the state of Texas to supplement recovery efforts in the areas affected by severe storms, straight-line winds, tornadoes and flooding beginning on April 26, 2024 and continuing. This FEMA declaration makes federal funding available to affected individuals across numerous Texas counties. To find out if your county is included as a declared disaster area, visit disasterassistance.gov.

Assistance provided may include grants for temporary housing and home repairs, low-interest loans to cover uninsured property losses and other programs to help individuals and business owners recover from the effects of the disaster.

Individuals and business owners who sustained losses in the designated areas can begin applying for assistance through any of the following:

Register online at www.DisasterAssistance.gov
Download the FEMA Mobile App
Call toll-free 1-800-621-3362
- If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
Find a FEMA Disaster Recovery Center near you.

Personal Loans

For individuals, Woodforest offers loan options including home improvement loans and ReLi - Revolving Lines of Credit which can help provide financial relief and flexibility during challenging times.

For our customers impacted by the recent Texas storms, you may be eligible for a 90-day extension on payments directed towards existing Woodforest National Bank loans. For more information please contact the Consumer Loan Center at 1-877-562-6962.

Business Loans

We also offer lending solutions for business owners that are recovering from the storms including our Business ReLi - Revolving Line of Credit to help you get back to what’s most important - running your business.

The Small Business Administration (SBA) is also offering assistance to small business owners and homeowners in designated counties.

Businesses and private nonprofit organizations may be eligible to borrow from the SBA to repair or replace damaged assets and make improvements to prevent future disaster damage. Small businesses, small agricultural cooperatives, aquaculture businesses, and most private nonprofits can access Economic Injury Disaster Loans for working capital needs, even if no property damage occurred.

Homeowners may also borrow to repair or replace real estate, repair or replace personal property, including vehicles.

To apply online and/or receive additional SBA assistance information, applicants can:

Visit SBA.gov/disaster
Call toll-free 1-800-659-2955
- For deaf, hard of hearing, or speech disabilities, please dial 7-1-1 to access telecommunications relay service.
Email disastercustomerservice@sba.gov

For more information regarding the recent Texas severe storms, straight-line winds, tornadoes & flooding, please refer to the SBA Disaster Loans - Fact Sheet.

SBA Business Recovery Centers

Small business owners and homeowners can also visit one of the following Houston area business recovery centers to speak with an SBA representative.

Trini Mendenhall Community Center
1414 Wirt Road
Houston, TX 77055

University of Houston-Downtown (UHD) Marilyn Davies College of Business
320 N Main Street, Room B106, 1st Floor
Houston, TX 77002

Online Banking and Mobile Banking App*

With online banking and our mobile banking app, you can check balances, view transactions, make payments, and more. Download the Woodforest Mobile Banking App* if you haven't yet done so. With our mobile app you can access your accounts anytime, anywhere.*

*Mobile data rates may apply. See your carrier for details.

Telephone Banking
Access 24-hour account information by calling our Telephone Banking System (toll-free) at 1 (866) 226-5724.

Revised Branch Hours

For the latest information regarding branch hours, please visit our Locations page.

Account Numbers
Account numbers can be
found at the top of your
paper or eStatements or at
the bottom of your checks.