We are here for our customers, even during times of uncertainty.

UPDATE:
Advance Child Tax Credit Payments Begin July 2021.

Small Business Paycheck Protection Program (PPP)

Click the PPP Forgiveness Details link below for more information on the First and Second Draw PPP loan forgiveness process. Woodforest remains dedicated to serving small businesses during this unprecedented time. Call us (toll-free) at (800) 685-6783 for questions or assistance.


PPP Forgiveness Details

Self-Service Banking Tools

Online Banking and Mobile Banking App*

With online banking and our mobile banking app, you can check balances, view transactions, make payments, and more. Download the Woodforest Mobile Banking App* if you haven't yet done so. With our mobile app you can access your accounts anytime, anywhere.*

*Mobile data rates may apply. See your carrier for details.


Enroll in Online BankingGet the Mobile Banking App


Telephone Banking
Access 24-hour account information by calling our Telephone Banking System (toll-free) at 1-866-226-5724.

COVID-19 Cyber Security

Important Message: COVID-19 Cyber-Security Scams

The Department of Homeland Security's Cybersecurity and Infrastructure Security Agency (CISA) recently issued a Cyber Alert,(1) "Defending against COVID-19 Cyber Scams," reminding individuals to remain vigilant for scams related to COVID-19. Visit https://www.cisa.gov/coronavirus for more information from CISA.


The Internal Revenue Service (IRS) urges taxpayers to be on the lookout for scam artists trying to use the Economic Impact Payments (Stimulus Payments) as cover for schemes to steal personal information and money. Remember, the IRS will not call, text, email or contact you via social media asking for personal or bank account information – even related to the Economic Impact Payments. Visit https://www.irs.gov/coronavirus/economic-impact-payment-information-center for more information.


Email, Text, Social Media Scams

Be aware of cyber "actors" who have been sending emails containing malicious attachments and links to fraudulent websites to trick recipients into revealing sensitive information or donating to fraudulent charities or causes.

  • Customers should be wary about any email with a "COVID-19, Economic Impact Payment, Stimulus Payment” or related subject link, attachment or hyperlink. In addition, exercise caution on social media, in text, or if receiving calls containing pleas related to COVID-19.
  • If you receive a suspicious email or text message, do not respond, do not click on links, and do not open attachments.
  • Woodforest will never ask you for a debit card PIN, access code or online banking password.

Check Scams

The recently approved stimulus package will require that some payments be made by check to recipients. Please be aware of check scams.

  • The government (or your bank) will not call to ask for your Social Security number, bank account, credit card number, or any other personal private information.
  • The government will not ask you to pay anything upfront, such as a fee, to receive your money.
  • Any reports of money already available are not true. Be wary of anyone who tells you they can expedite or obtain a payment or loan for you.

For specific examples and useful information on COVID-19/Coronavirus scams, visit:
https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines
https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing
To report suspicious/scam behavior, visit the Federal Trade Commission - https://www.ftc.gov/complaint


(1)https://www.cisa.gov/uscert/ncas/alerts/2022

Woodforest National Bank

Messages go here

Enter Your Zip Code

Please enter your zip code so we can give you product information for your location.


Please enter a valid zip code